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Analisalah permasalahan anda dengan menjawab empat pertanyaan berikut :
1. Apa permasalahan sebenarnya ? (THE REAL PROBLEM)
- State it as a fact (not a question),
- Limit it,
- Clarify terms,
- Give some background.

2. Apa sebab-sebab permasalahan tersebut muncul ? (CAUSES)
- Accept as many as possible,
- Don't evaluate,
- Summarize often.

3. Apa kemungkinan penyelesaian yang ada ? (POSSIBLE SOLUTIONS)
- Be specific,
- Give evidence (with DEFEATS=Demonstrations, Example, Facts, Exhibit, Analogies, Testimonials, Statistics),
- Summarize often.

4. Apa penyelesaian yang terbaik ? (THE BEST POSSIBLE SOLUTIONS)
- Review solutions and evidence,
- Vote,
- Action to be taken.